School of Distance Education

Student Services

  • George Brown College alumni make incredible contributions to industry and the community every day. Anyone who completes a George Brown College certificate, diploma or degree (whether full-time or through Distance Education) is considered a George Brown alumnus.
     
  • As a Distance Education graduate, once you receive your certificate, you can register with Alumni Relations by emailing alumni@georgebrown.ca. You will receive access to alumni benefits for a one-time fee of $28.06.
     
  • George Brown alumni can enjoy the following benefits:
    • Take advantage oAlumni Career Services. Whether you are looking for a new job or need help managing the next step to advance your career, Alumni Career Services can help through one-on-one career advising services or through one of the fun, educational and informative professional development events held throughout the year.
       
    • Receive exclusive access to alumni privileges. These include affinity partnerships, off-campus benefits (including preferred rates for entertainment events, car rentals and travel accommodations) and on-campus benefits (including special rates for the fitness centres and access to thLibrary Learning Commons).
       
    • Participate in the alumni network. Our community of graduates is more than 215,000 strong and growing every year. George Brown alumni can be an influential part of your professional network. Join the alumni group on LinkedIn to access jobs postings and make career connections. Interested in hiring a George Brown graduate? Contact our Alumni Career Services Liaison at alumnics@georgebrown.ca.
       
    • Get involved. We encourage you to give your time and talent to make George Brown College even stronger. Our volunteer programs support your commitment to the college and meet your diverse personal and professional interests.
       
    • Stay connected. Alumni emails provide the inside scoop on what's happening in the George Brown community as well as information about exciting events, exclusive benefits and success stories from your fellow George Brown graduates. Contact alumni@georgebrown.ca from your preferred email address to receive email updates.
       
    • Get social. Share your milestones and celebrate your George Brown pride through FacebookLinkedIn and Twitter (be sure to include our #GBCalumni hashtag).
       
  • For more information, visit the George Brown College Alumni website.
  • George Brown College is a place of both learning and employment. Everyone at the college has the right to study, learn, teach and work in an environment that is free of harassment. The college does not condone harassment or any other form of discrimination; these are treated as serious offences. Diversity, Equity & Human Rights Services aims to ensure that all students, staff and administration can participate fully in college life without experiencing individual or systemic barriers. This right is supported by the Ontario Human Rights Code and the George Brown College Human Rights Discrimination and Harassment Policy. Copies of these documents are available in every campus Library Learning Commons at the college.
     
  • Diversity, Equity and Human Rights Services provides advice, consultation and education in matters related to
     
  • If you have a concern, need further information or are considering filing a complaint, contact Diversity, Equity and Human Rights Services at 416-415-5000, ext. 4609, 4646, 4715 or 5385, or 1-877-515-5559 (TTY).
     
  • For more information about the Positive Space Campaign, call 416-415-5000, ext. 4609.
  • At the George Brown College bookstores, you can buy new books, used books and e-books and can even rent your textbooks instead of owning them. Visit the bookstores and computer store during their hours of operation. (Check out the bookstore websitefor summer and extended hours.)
    • Casa Loma Campus Bookstore 
      LOCATION: Casa Loma Campus, 160 Kendal Ave., Building C (CLC), second floor 
      HOURS: 8:30 a.m. to 7:30 p.m. (Monday to Thursday), 8:30 a.m. to 4:30 p.m. (Friday) and 9 a.m. to 3 p.m. (Saturday)
      PHONE: 416-415-5000, ext. 4440
    • St. James Campus Bookstore 
      LOCATION: St. James Campus, 200 King St. E., Building A (SJA), main floor 
      HOURS: 8:30 a.m. to 7:30 p.m. (Monday to Thursday), 8:30 a.m. to 4:30 p.m. (Friday) and 9 a.m. to 3 p.m. (Saturday)
      PHONE: 416-415-5000, ext. 2722
    • St. James Campus Computer Store 
      LOCATION: St. James Campus, 200 King St. E., Building A (SJA), main floor 
      HOURS: 8:30 a.m. to 7:30 p.m. (Monday to Thursday), 8:30 a.m. to 4:30 p.m. (Friday) and 9 a.m. to 3 p.m. (Saturday)
      PHONE: 416-415-5000, ext. 2728
    • Waterfront Campus Bookstore 
      LOCATION: Waterfront Campus, 51 Dockside Dr. (WF), main floor 
      HOURS: 8:30 a.m. to 7:30 p.m. (Monday to Thursday), 8:30 a.m. to 4:30 p.m. (Friday) and 9 a.m. to 3 p.m. (Saturday)
      PHONE: 416-415-5000, ext. 5865
       
  • Want to order your textbooks from your home or office computer? Visit the bookstore website and select "Textbooks." You can search by course number or perform a general search.
     
  • Our campus stores sell more than just textbooks. Check out the bookstore website or computer store website for prices on everything from our huge selection of chef and culinary supplies and art and graphics supplies to computers, software and school supplies.
     
  • Our bookstores also conduct a used textbook buyback program on a daily basis. Bring in your used books to get a quote.
  • You can reach the college's Contact Centre at 416-415-2000, 1-800-265-2002 (toll-free) or 1-877-515-5559 (TTY) during their hours of operation: 8 a.m. to 6:30 p.m. (Monday to Thursday) and 8 a.m. to 4:30 p.m. (Friday). Press 2 and then 0 to be entered into the queue to speak to a Contact Centre representative.
     
  • You can also reach the college by using the Ask George Brown web service. The service allows you to ask basic questions and receive an answer right away. However, note that Ask George Brown is not a live chat and that responses are pre-built. If you require further assistance, you must call the Contact Centre (above) orDistance Education staff member.
  • As a Distance Education student, you have free access to Office 365, which allows you to create, edit and share documents and projects any time and anywhere. Office 365 gives you access to the most current versions of Microsoft Office software (like Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access), as well as cloud-based storage and sharing capabilities (OneDrive). Office 365 is compatible with PC or Macintosh computers and Android, iOS and Windows mobile devices.
     
  • You can sign in to Office 365 using your student identification (ID) number and password. (Your user name will be your student ID number followed by "@georgebrown.ca" – for example, 100123456@georgebrown.ca.)
     
  • You will receive one TB of storage/sharing space and a 50 GB mailbox. Documents are saved to a cloud-based Microsoft server that is independent from the George Brown College server.
     
  • Visit the Help Desk at any campus Library Learning Commons to learn about all that Office 365 has to offer, or access free Office 365 online tutorials through the college's lynda.com video library.
  • The George Brown College online student information system – your student account – helps you answer some of your questions without you having to phone or visit the college. You can use a computer to view and print (and, in certain instances, update) the information contained within your account.
     
  • To access your account, visit the "Student Login" page and log in using your student ID number and password.
     
  • Once you have logged on, you can
    • view and update your mailing address, phone number(s) and email address
       
    • confirm your registration(s)
       
    • view your final grades
       
    • print your unofficial transcript (final grades)
       
    • view any holds on your record (for overdue fees, etc.) that may prevent registration activity
       
    • print your tax receipt (T2202A)
       
  • Unofficial transcripts are for your information only. You must request an official transcript in writing.
     
  • Name changes cannot be made through your account. An official document (such as a birth certificate, a marriage certificate or an affidavit from a notary public) must be presented in person at a Student Service Centre as proof.
     
  • If you have problems accessing or using your account, call the Contact Centre.
     
  • Our Technical Training Programs ( ET/EM/PLC/RT/AT) also have a separate login and password into the Technical Training Programs Student Support Centre. This account provides access into a program specific learning management system that provides administrative, technical and tutorial support and services. For assistance with this account contact us at 1-888-553-5553 or info@gbctechtraining.com
  • In order to better support you in your academic endeavours, the college has centralized the main student service functions in one convenient location. The Student Service Centre can help you with
     
  • The Student Service Centre can also help you with referrals to
     
  • You can visit the Student Service Centre at any campus. (Note: The Student Service Centres reserve the right to close early during the first week of each term if the volume of students makes it necessary.)
    • Casa Loma Campus Student Service Centre 
      LOCATION: Casa Loma Campus, 160 Kendal Ave., Building C (CLC), Room 317 
      HOURS: 8:30 a.m. to 6 p.m. (Monday to Thursday) and 8:30 a.m. to 5 p.m. (Friday)
       
    • St. James Campus Student Service Centre 
      LOCATION: St. James Campus, 200 King St. E., Building A (SJA), basement level 
      HOURS: 8:30 a.m. to 6 p.m. (Monday to Thursday) and 8:30 a.m. to 5 p.m. (Friday)
       
    • Waterfront Campus Student Service Centre 
      LOCATION: Waterfront Campus, 51 Dockside Dr. (WF), lower level 
      HOURS: 9 a.m. to 5 p.m. (Monday to Friday)

The Tutoring and Learning Centre (TLC) supports students in developing their English, math and accounting skills. Free TLC services are available to students currently registered in George Brown College Distance Education courses. You can visit the TLC at any campus. For more information, visit the TLC web page.

  • Casa Loma Campus Tutoring and Learning Centre 
    LOCATION: Casa Loma Campus, 160 Kendal Ave., Building C (CLC), Room 344 (access through the main Library Learning Commons entrance) 
    PHONE: 416-415-5000, ext. 4047
     
  • St. James Campus Tutoring and Learning Centre 
    LOCATION: St. James Campus, 200 King St. E., Building A (SJA), Room 430A 
    PHONE: 416-415-5000, ext. 4053
     
  • Waterfront Campus Tutoring and Learning Centre 
    LOCATION: Waterfront Campus, 51 Dockside Dr. (WF), Room 538 (access through the main Library Learning Commons entrance, Room 618) 
    PHONE: 416-415-5000, ext. 5743
  • Card-operated photocopiers are available in the Library Learning Commons. You can add photocopying/printing credits to your library card through cash-to-card stations located in the library or through the Help Desk. You also have the option of purchasing a student photo ID card there, which can be used as a photocopy/print card.
     
  • The George Brown College on-site print shop, Xerox Print Centre, offers full-service photocopying, printing, scanning and bindery services. (Note: The print shop may have reduced hours of operation during the summer and other times throughout the year.)
     
    • Casa Loma Campus Xerox Print Centre
      Location: Casa Loma Campus, 160 Kendal Ave., Building C (CLC), Room C210 (second floor)
      Hours: 7:45 a.m. to 7 p.m. (Monday to Thursday) and 7:45 a.m. to 4:30 p.m. (Friday)
      Email: gbcclprint@xerox.com
      Phone: 416-415-5000, ext. 4220
    • St. James Campus Xerox Print Centre
      Location: St. James Campus, 200 King St. E., Building A (SJA), Room 114 (basement level)
      Hours: 7:45 a.m. to 7 p.m. (Monday to Thursday) and 7:45 a.m. to 4:30 p.m. (Friday)
      Email: gbcsjprint@xerox.com
      Phone: 416-415-5000, ext. 2007
    • Waterfront Campus Xerox Print Centre
      Location: Waterfront Campus, 51 Dockside Dr. (WF), second floor
      Hours: 7:45 a.m. to 7 p.m. (Monday to Thursday) and 7:45 a.m. to 4:30 p.m. (Friday)
      Email: gbcwfprint@xerox.com
      Phone: 416-415-5000, ext. 5383
       
  • Copyright law places restrictions on what you are legally allowed to photocopy. You must abide by the copyright policies in place at George Brown College.
  • The Library Learning Commons (LLC) offers you a wide variety of resources and services that can enhance your academic success at George Brown College. Visit the LLC during their hours of operation for assignment help, research and reference assistance, learning and study spaces, accessible services, open access computers, technical support and help with understanding and following copyright requirements. (Note: The LLC may have reduced or extended hours of operation during the summer and other times throughout the year.)
    • 341 King Library Learning Commons
      Location: St. James Campus, 341 King St. E., Building H (SJH), Room 367
      Phone: 416-415-5000, ext. 8255
    • Casa Loma Campus Library Learning Commons
      Location: Casa Loma Campus, 160 Kendal Ave., Building C (CLC), Room 330
      Phone: 416-415-5000, ext. 8255
    • LLC@300 Adelaide
      Location: St. James Campus, 300 Adelaide St. E., Building B (SJB), Room 216
      Phone: 416-415-5000, ext. 6179
    • St. James Campus Library Learning Commons
      Location: St. James Campus, 200 King St. E., Building A (SJA), Rooms 121 and B137
      Phone: 416-415-5000, ext. 8255
    • Waterfront Campus Library Learning Commons
      Location: Waterfront Campus, 51 Dockside Dr. (WF), Room 618
      Phone: 416-415-5000, ext. 8255
       
  • The LLC offers a variety of facilities and technical services, including adaptive technology, group study rooms, laptops, photo ID, photocopying/printing and Wi-Fi. The LLC at each campus also has the hardware and software specific to the courses taught at that campus.
     
  • The LLC also offers access to a variety of resources to support learning, research and studying, including articles, databases, books/e-books, course reserves, journals, captioned online videos, captioned DVDs, research guides and tutorials.
     
  • For more information, visit the Library Learning Commons web page.

The transition to college full-time is challenging, especially if you’ve been away from formal education for a few years. The George Brown College professional counselling staff can ease that transition. Learn to solve problems and develop ways to attain your goals – in your education, career and life.

  • Counselling is free and confidential, available for full-time students who are currently enrolled.
  • You’re welcome to explore academic and non-academic issues because they all affect your success.
  • The counselling office provides fast service, usually within two business days of scheduling.
  • Workshops help you to get more from your education and are free to all students, not just full-time.  
  • We can arrange ongoing support with a community referral if short-term counselling cannot address your concern.
  • Ask about other services for assessing your career strengths and skills. For a counselling session or advice about college policies, please contact the counselling office at your campus.

How to schedule a counselling appointment:

  • Visit or phone the counselling office at your campus

St. James: 200 King St. E., Room 582C
Phone: 416-415-5000 ext. 2107 (Fax: 416-415-2272)

Casa Loma: 160 Kendal Ave., E.,Room C317
Phone: 416-415-5000 ext. 4585 (Fax: 416-415-4582)

Waterfront: 51 Dockside Dr., Rm. 225
Phone: 416-415-5000 ext. 5370

George Brown students at Ryerson
visit room JOR 07C

For human rights issues, contact Dale Hall, Human Rights Advisor at 416-415-5000 x4646.

Questions about Counselling?

St. James: 416-415-5000 ext. 2107

Casa Loma: 416-415-5000 ext. 4585  

Waterfront: 416-415-5000 ext. 5370

Policies Affecting Students  

Services related to physical, emotional or learning disabilities  

Statement of Confidentiality

The George Brown College Counselling Department agrees to keep any information you share in strictest confidence. Under the Privacy Act we cannot disclose any information without your signed consent. However, we are required by law to disclose information when: we become aware of current child abuse; an individual clearly presents danger to self or others; we are subpoenaed for records or testimony by the courts.